Corporate Responsibility

Revised January 2018

Gorilla Marketing & Events Ltd.
Corporate Social Responsibility and Data Management Statement.

The directors of Gorilla Marketing & Events Ltd. recognise the importance of approaching its responsibilities for corporate social responsibility in a co-ordinated and committed fashion. Broad consultation with key stakeholders has allowed us to develop a corporate social responsibility programme which comprises:

  1. Our work in the community
  2. Our environmental policy
  3. Our ethical policy
  4. Our data policy
  5. Our privacy policy

Each of the directors and all members of staff, both full time and sub-contractors, have agreed that this policy will be reviewed and measured annually to ensure that our commitment to environmental responsibility our data management responsibiltiy under GDPR, the community, and the company’s ethical policy are up-to-date, forward thinking and suitable for our industry.

1. Our work in the community.

Involvement is important to Gorilla Marketing & Events – we consider ourselves as a responsible community partner. Gorilla Marketing & Events currently supports the Walk the Walk Worldwide through the Moonwalk London.

Aim for a paper-free office culture. Maximise the use of recycled or FSC paper local charities with both time and money. And our objective is to encourage all personnel to play a significant part in the development of local communities.

2. Our Environmental Policy.

The directors are committed to achieving a real, sustainable and positive impact on the industry in which we all work. We believe that it is essential that both as a company and as individuals we should operate in an environmentally conscious manner. Our objective is to minimise the impact of our business activity on the environment, wherever possible. This includes ensuring that our suppliers do likewise and that we persuade our clients to consider environmental matters wherever possible.

We have a very strong ethical approach to reuse of materials, plant and equipment and we are actively involved in the re purposing of ex-military and industrial equipment for use in the events

industry ensuring that the embedded energy is utilised across the longest period of time. The timber used in the construction of many of our ramps, shows and displays is used as many times as possible and when it is no longer fit for purpose within the events arena it is reused as packing material for equipment transportation.

We recognise our impact on the environment comes from:

  1. Electricity to heat, cool and power office equipment.
  2. Gas for heating
  3. Travel by air, road and rail to visit clients and conduct internal meetings.
  4. Water in offices used for a variety of purposes.
  5. Resources such as paper.
  6. Waste including paper, plastic and consumable I.T. equipment.

Our objectives are to:

  • Evaluate future energy usage to see how we can use low energy systems and suppliers.
  • Avoid unnecessary travel on business by the use of digital communication where possible.
  • Use the most environmentally friendly mode of transport, where necessary, consistent with
    business needs.
  • Consider environmental criteria when choosing services and goods.

Fundamentally we will aim to reduce our impact on the environment and ask that our staff,
suppliers and clients do likewise.

  1. Our Ethical Policy.

This goes beyond the legal requirements of the events industry where we need to maintain the highest level of professional integrity with regard to our clients and staff, along with others with whom we interact. We set our standards in excess of those required by regulation through organisations such as the HSE with regard to managed events.
Gorilla Marketing & Events also supports the principles of the Universal Declaration of Human Rights through its business practices. This means that we support freedom from torture, unjustified imprisonment without fair trial and any other oppression. In addition, we support the right of any individual to have freedom of expression and religion, political representation or in respect of any other matter.  Accordingly, Gorilla Marketing & Events will not support or work with organisations which fail to uphold basic human rights within their influence, which are involved in the manufacture or transfer to an oppressive regime, or are involved in the manufacture of equipment used in the violation of human rights. Neither will the Gorilla Marketing & Events support or work with organisations which are involved in the funding or carrying out of terrorist activities.  In addition, the Gorilla Marketing & Events will not provide support or work with organisations which do not conform to the most widely accepted standards for minimum labour rights or which do not cover the use of under-age or forced labour.  We will not tolerate discrimination, bullying or any other kind of harassment within our business community. The concept of ’mutual respect’ will be one of our guiding principles. Employees are expected to abide by company rules and to be honest and considerate in their various roles. Internal procedures have been established to report grievances or suspected inappropriate behaviour to other individuals or organisations. Equally the company will treat dishonest actions and accusations seriously; this may result in disciplinary action in accordance with company rules and disciplinary procedures.

Data Policy

Gorilla Marketing & Events needs to gather and use certain information about individuals. These can include customers, suppliers, business contacts, employees and other people the organisation has a relationship with or may need to contact. This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards and to comply with the law.
Why this policy exists.
This data protection policy ensures Gorilla Marketing & Events:

  • Complies with data protection law and follow good practice
  • Protects the rights of staff, customers and partners
  • Is open about how it stores and processes individuals’ data
  • Protects itself from the risks of a data breach

Data protection law.

The Data Protection Act 1998 describes how organisations — including Gorilla Marketing & Events— must collect, handle and store personal information. These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. The Data Protection Act is underpinned by eight important principles. These say that personal data must:

  1. Be processed fairly and lawfully
  2. Be obtained only for specific, lawful purposes
  3. Be adequate, relevant and not excessive
  4. Be accurate and kept up to date
  5. Not be held for any longer than necessary
  6. Processed in accordance with the rights of data subjects
  7. Be protected in appropriate ways
  8. Not be transferred outside the European Economic Area (EEA), unless that country
    or territory also ensures an adequate level of protection

People, risks and responsibilities:

Policy scope, this policy applies to:

  • The head office of Gorilla Marketing & Events.
  • All branches / sites of Gorilla Marketing & Events.
  • All staff and volunteers of Gorilla Marketing & Events.
  • All contractors, suppliers and other people working on behalf of Gorilla Marketing & Events

It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:

  • Names of individuals
  • Postal addresses
  • Email addresses
  • Telephone numbers
    …plus any other information relating to individuals

Data protection risks
This policy helps to protect Gorilla Marketing & Events from some very real data security risks, including:

  • Breaches of confidentiality. For instance, information being given out inappropriately.
  • Failing to offer choice. For instance, all individuals should be free to choose how the company uses data relating to them.
  • Reputational damage. For instance, the company could suffer if hackers successfully gained access to sensitive data.

Responsibilities.
Everyone who works for or with Gorilla Marketing & Events. has some responsibility for ensuring data is collected, stored and handled appropriately.

5. Privacy Policy

 

At Gorilla Marketing & Events, we are committed to protecting and maintaining your privacy. As part of our normal operations, we may collect your information. This Privacy Policy describes the type of information we may collect and what may happen to that information.

 

This statement is designed to tell you as much as possible about how we use and manage personal information provided to, or collected by us. We believe you should be made aware of our practices so you can make informed decisions about how you allow us to use your information.

 

In this ever changing world, we may, from time to time, review and update this Privacy Policy statement to take account of new laws and technology and changes to our operations. All personal information held by us will be governed by our most recent policy. Your continued use of the Website after any modification to this Privacy Policy will constitute your acceptance of such modification.

 

What kind of personal information do we collect and how do we collect it?

We collect personal information in a variety of ways in the course of conducting our businesses. We collect this information so you can subscribe to newsletters, request a product or service from us, complete a survey or questionnaire, seek employment, or communicate with us by email, telephone or in writing.

Throughout this Privacy Policy, we refer to your “personal information”, which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your name, home address, home telephone number, mobile telephone number, email address, workplace contact details and credit card details are examples of personal information.

How we use Personal Information

The personal information collected on the Website will be used to operate the Website and to provide the good(s) or service(s) you have requested. We may also use your personal information to provide customer support, to respond to questions or complaints, to conduct customer surveys, to detect and prevent fraud and for other purposes described in this Privacy Policy.

In certain circumstances, we may use personal information for promotional or direct marketing purposes. However, you may at any time request us not to use your personal information for sending direct marketing material to you. Such a request can be made by contacting us either in writing, by email or by telephone at the contact details below. There is no fee for making such a request.

In many cases where we ask you to provide us with information about yourself, if you do not provide us with that information we will not be able to provide you with the relevant product or service.

Links to Third Party Websites from our Website

To the extent that our Website contains links to sites operated by third parties and not related to our products or services (“Linked Websites”), the Linked Websites are not controlled by us and we are not responsible for the privacy practices of those companies. Before disclosing your personal information to Linked Websites, we advise you to examine their privacy policies.

Disclosure of personal information

We respect the privacy of personal information and we will take reasonable steps to keep it strictly confidential. We sometimes hire third parties to provide limited services on our behalf, including packaging, mailing and delivering items, sending postal mail, providing technical support, and other new services. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

We may also disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary for connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of our company and/or our subsidiaries or to (i) conform to legal requirements or comply with legal process served on us or the Website; (ii) protect and defend our rights or property and the Website; (iii) enforce our agreements with you, or (iv) act in urgent circumstances to protect personal safety or the public.

Under no circumstances, we will sell personal information without your consent.

Cookies policy

We use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.

What is a cookie?

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files. When a server uses a web browser to read cookies they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to you.

Why do we use cookies?

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Cookies remember the type of browser you use and which additional browser software you have installed. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.

 

How do I reject and delete cookies?

We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by us by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies. You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally. Note, however, that if you reject the use of cookies you will still be able to visit our Website but some of the functions may not work correctly.

Information Security
We will take all reasonable steps to ensure that all personal information held by us is secure from any unauthorised access or disclosure. However, we do not guarantee that personal information cannot be accessed by an unauthorised person (e.g. a hacker) or that unauthorised disclosures will not occur. We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes for which we are authorised to use it.

Management and security of personal information

To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.

Accessing personal information

You may request to access your personal information held by us. Such a request must be made in writing to the address below. First, we will require you to verify your identity and specify what information you require. We will grant you access to your personal information as soon as possible, subject to the circumstances of the request.

In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Gorilla Marketing & Events. being unable to provide you with information about certain transactions, other content, services or product information, upcoming promotion, and/or provide you with certain content, goods or services.

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law

Updating Personal Information

We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. We encourage you to contact us as soon as possible in order to update any personal information we hold about you. Our contact details are set out below.

Newsletters

If you wish to cancel your subscription to a newsletter, you can either send us an e-mail to: support@vividfish.net or carry out cancellation by using the respective link at the end of the newsletter.

The Future

The Gorilla Marketing & Events board will review this document annually and widely in order to evaluate this strategy and update and improve our policies on an on-going basis. As part of this process, we will monitor our progress against our objectives to ensure compliance and continue to set new objectives for the future.

Gorilla Marketing & Events Ltd. Paper Stock House, Amersham Road, Chalfont St. Giles, Buckinghamshire HP8 4RU Registered company 06487553

Want to know more about it? Contact us Share